THIS TERMS OF USE (“TOU”) IS AN ELECTRONIC RECORD AND IS PUBLISHED IN ACCORDANCE WITH THE RELEVANT PROVISIONS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.
By accessing or using the Website, the User hereby accepts the terms outlined in this Privacy Policy and its contents and consent thereof including the Terms of Use or the Cookie Policy. If there is any disagreement with this Privacy Policy, the Terms of Use, or the Cookie Policy, the User should refrain from using or accessing the Website. (This should click-wrap on accessing the website)
360 Degree Travel Concierge LLP are inter-alia engaged in the business and services of providing Travel (“Services”) and is the owner of the Website (as defined below). We operate and manage the Website under the brand name/domain name 360travelcon.com (hereinafter referred to as “360travelcon”, “we”, “us”, and “our”)
This Privacy Policy (“Privacy Policy”) applies to any person(s) or Body Corporate (ies) or current and former visitors [“User(s)”] who engages in purchasing, intend to purchase, or make inquiries regarding Service(s) offered by us or access our Website (defined below) and sets out how we collect, use, disclose and protect your information in relation to this Website and/or through offline documentation.
This Privacy Policy explicitly governs the collection, use, disclosure, transfer, retention or otherwise processing of personal data or sensitive personal data [collectively “Personal Information(s)”] gathered through our Website. This Privacy Policy is in due compliance with inter alia: Section 43A of the Information Technology Act, 2000 (“IT Act”); Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”); and Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and other applicable laws.
The IT Act and the SPDI Rules regulate the collection, usage, retention and disclosure of personal information, which is defined under the SPDI Rules as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person (“Personal Information”).
The SPDI Rules further define “Sensitive Personal Data or Information” (“SPDI”) of a person as Personal Information about that person relating to:
Further, any information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of the IT Rules. It expressly agreed that the Data available in the public domain or received from any third party, including Internet Based Platform, including but not limited to personal or non-personal information from the User’s linked Internet Based Platform (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per the User’s account settings) as a part of the User’s account information.
In this Privacy Policy, capitalized terms shall have the meanings ascribed thereto except as otherwise provided. All capitalized terms not defined in this Privacy Policy shall have the meanings ascribed to them in the Terms of Use or any other agreement entered with us and the User(s). The words and expressions used in this Privacy Policy but not defined herein will have the meaning assigned to them under the IT Act and other Applicable Laws. The interpretation clause set out in the Terms and Conditions shall apply to this Privacy Policy.
“Applicable Law(s)” shall mean the laws of India.
“Body Corporate” shall mean any company and includes a firm, sole proprietorship or other association of individuals engaged in commercial or professional activities.
“Content” includes, without limitation, any location information, recommendations, reviews, videos, audio clips, comments, data/information, text, photographs, software, scripts, graphics and interactive features visible/ generated/ provided or otherwise made accessible on any Internet Based Platform or this Website.
“Information” means information collected both through offline documentation as well as through our website and includes Personal Information.
“Internet Based Platform” shall mean any interactive internet-based platform used for purposes such as social/professional interaction and/or for e-commerce and/or for business/trading purposes by means of or through which any persons post/share/access/collect data or information through the use of any device or instruments such as computers, laptops, mobile phones, tablets, etc., and includes, without limitation, Linkedin, Meta or X or Instagram or YouTube or WhatsApp and other social media platforms.
“Linked Destination” shall mean any third-party websites and Internet Based Platforms, the links to which appear on this Website.
“Personal Information” shall mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a Body Corporate, is capable of identifying such person and shall include information of individuals such as birth dates, Aadhar card number passport numbers or any valid identity proof, travel dates and destinations, health information, travel and meal preferences, frequent flyer and other membership numbers, personal e-mail addresses and financial information related to personal credit cards, bank accounts and other payment methods. Personal information does not include an individual's name, title, business address, business telephone, fax or cellular phone numbers. “Privacy Policy” shall mean this Privacy Policy, as may be updated from time to time.
“Services” shall have the meaning ascribed thereto in the Terms of Use and this Privacy Policy and shall include transportation through air and/or ground, hotel and other accommodations, travel and tours, and cab services.
“Terms of Use” means the terms and conditions for the access/use of this Website and/or Services as available on this Website.
“Website” shall mean www.360travelcon.com
Any access or use of this Website and/or the Services by the User(s) shall be deemed to be an explicitly express and unconditional acceptance by the User(s) of this Privacy Policy, and this Privacy Policy shall be legally binding upon the User(s). This Privacy Policy should at all times be read along with the Terms of Use of the Website. We have the right to update this Privacy Policy from time to time without prior notice given to the User(s). Any update to this Privacy Policy shall become effective immediately upon it being published on this Website.
At all times, all Information provided by the User(s) to us is voluntary; the User agrees to disclose Personal Information about others or make bookings on their behalf; the User confirms their authority and authorises us to use and share the information accordingly. User(s), when submitting Personal Information(s) on the Website, grants explicit consent (including to our corporate entities, affiliates, partners, technology partners, marketing channels, business partners, and third parties) to contact them via SMS, instant messaging apps, call, and/or email for the purposes specified in this Privacy Policy. If the User no longer wishes to share the Personal Information or withdraw any previously given consent, they may send a request via email to enquiry@360travelcon.com. Please be aware that processing the User’s request may take approximately up to 24 business hours.
In connection with the use of the Website, the User also explicitly waives the Do Not Call (DNC) / Do Not Disturb (DND) registrations on their registered phone/mobile numbers under this Privacy Policy, allowing us to contact the User for specified purposes. As a result, there is no need for a DNC / DND check for the number the User(s) has provided on our Website. Contact methods may involve sending SMSs and/or making telephonic calls. It is pertinent to note that consent withdrawal is not retroactive and aligns with the terms of this Privacy Policy, associated Terms of Use, and Applicable Laws. Withdrawal of consent may impact the User’s Website access or limit the provision of our Services, as certain information may be deemed necessary for those services. By accessing or using this website, you are providing us with your consent for the use, retention, collection, transfer and disclosure of Information in accordance with the terms of this Privacy Policy. The User guarantees to us that they have the authority to grant consent on their behalf and agrees to indemnify and keep us, our designated partners, partners, and staff, free from any claims made by those parties claiming that the User did not have the necessary authorization.
We collect Personal Information, including identity details, contact information, and financial data for services. Additional data encompasses transaction history, usernames, and user-generated content stored on servers. For visa services, passport copies and related documents are collected. International bookings may require PAN or passport details. Contactless hotel check-in may involve government identification. COVID-19 vaccination status is gathered for specific services, with assured redaction of sensitive details. We may share information with service providers/Suppliers on an and where basis, emphasizing for Intended Purpose use. Non-adherence to the Terms of this Privacy Policy may hinder booking processing for the Services for the User, and we are not responsible for the same. We do not share SPDI except when required by law enforcement or court orders.
We collect personal data from multiple sources and only use it for the stated objectives. Oral or written requests from users themselves, data from agents, relatives, or other authorized representatives acting on their behalf, individual traveller profiles, past reservation records, computerized reservation systems, credit card companies, credit bureaus, and other travel service providers are some examples of the sources. The information gathered is used to provide tailored travel-related information, book reservations, get travel insurance, carry out market research, and create reports for users and government organizations. The usage of the user's personal data may include the following: creating reports for business travel, identifying preferences, researching and recommending appropriate travel services, and sending customized communications, newsletters, and travel alerts. In accordance with relevant rules and regulations, we also utilizes the data to deliver promotional offers, schedule services with associated providers, and expedite member registration for a more customized experience. In addition, the information gathered is used to improve 360 degree Travel Concierge ‘s offerings, confirm reservations, and provide better customer support. Unless permitted by Applicable Law(s), the User’s personal information will not be used for a purpose other than the purposes mentioned in this Privacy Policy ("the Identified Purposes") without obtaining additional consent from the User.
We merely act as agents or intermediaries for Services, arranging connections between the User and service providers ("Suppliers"). These Suppliers receive personal information pertinent only to the provision of Services. This disclosure includes third parties who have been identified as sources of personal information or who are participating in the Identified Purposes. We will only store the User's Information for as long as is necessary to achieve the Identified Purpose to avail the Services, i.e. business purpose as stated in this Privacy Policy and/or to comply with laws or regulations under the Applicable Law(s).
Links to Linked Destination that run outside our control may be found on the Website. We neither endorse these Linked Destinations nor make any claims or guarantees about their availability or content. The content of these Linked Destinations and their continuous availability are not under our control. Users understand that we are not responsible for any harm that may arise from their use of or access to the Linked Destinations. The User agrees that usage of these Linked Destinations is at the User's own risk and that they are offered for convenience only.
It is important to understand that a "Cookie" is a small piece of data stored by a web server on a web browser for subsequent retrieval. The use of cookie and tracking technology is contingent on the features offered. Cookies and other tracking technologies do not directly collect Personal Information, but if the User has previously provided such Personal Information, they may be associated with it and shared for the Identified Purposes with Linked Destination or Suppliers as the case maybe.
In compliance with the IT Act and the Rules framed thereunder read with the Applicable Law(s), the name and contact details of the Grievance Officer are provided below:
Name: Mitesh Patel
Designation: Sr Executive
Address: 203, Binori Ambit Thaltej
Email ID: mitesh@360travelcon.com
If the User has inquiries regarding our practices or this privacy policy, kindly reach out to us at +91(079) 49037000 or via mail to enquiry@360travelcon.com
We will send e-mails to notify the User about important changes to the site, new services and news promotional offers offered by us. If the User does not wish to receive these e-mail notifications, the User can indicate his/her preference either when the User registers or at any time later by modifying his/her account in addition to receiving e-mail announcements.